Basics of Management BOM 6th Sem May 2019 Diploma Paper

Basics of Management BOM 6th Semester May 2019 Diploma Solved Paper

                                      SECTION-A

Q1. a) Fill in the Blanks.                                             10×1.5=15   

     a. A Manager is someone who gets ________ through other people.
     b. The _________ are major assets of an organization.
     c. The interest of work among the workers of an industry is ________ by motivating.
     d. The wage payment plans should always _________ the cost of production.
     e. JIT stands for Just in Time.
     f. EPF stands for Employee Provident Fund.                                                                                                             g. TQM stands for Total Quality Management .
     h. The functional organization was suggested by F.W. Taylor.
      i. The customer satisfaction index represents the overall _______ level of customer.                                          j. In departmental line organization all the levels are divided into ______ Department.