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Basics of Management BOM 6th Sem May 2019 Diploma Paper

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Basics of Management BOM 6th Semester May 2019 Diploma Solved Paper

                                    SECTION-A

Q1. a) Fill in the Blanks.                                             10×1.5=15

     a. A Manager is someone who gets ________ through other people.
     b. The _________ are major assets of an organization.
     c. The interest of work among the workers of an industry is ________ by motivating.
     d. The wage payment plans should always _________ the cost of production.
     e. JIT stands for Just in Time.
     f. EPF stands for Employee Provident Fund.                                                                                                             g. TQM stands for Total Quality Management .
     h. The functional organization was suggested by F.W. Taylor.
      i. The customer satisfaction index represents the overall _______ level of customer.                                          j. In departmental line organization all the levels are divided into ______ Department.

                                  SECTION-B

Q2. Attempt any five questions.                                                                    5×6=30

       i. What is departmentalization?
      ii. What do you mean by work culture?
     iii. What is job satisfaction?
     iv. Enlist the salient features of minimum wages act.
      v. What is advertisement?
     vi. Differentiate between selling and marketing.
     vii. What is the meaning of patent?

                                   SECTION-C

Q3. Attempt any three questions.                                                      3×10=30

       a. Explain the concept of total quality management. Also explains the operation and benefits of TQM.
       b. Define Leadership. Explain different styles of leadership.
       c. Difference between leader and manager.
       d. What do you mean by term incentives?

A Manager is someone who gets ________ through other people.
     

The _________ are major assets of an organization.
    

The interest of work among the workers of an industry is ________ by motivating.
    

The wage payment plans should always _________ the cost of production.
    

JIT stands for Just in Time.
    

EPF stands for Employee Provident Fund.                                                                                                             

TQM stands for Total Quality Management .
     

The functional organization was suggested by F.W. Taylor.
     

The customer satisfaction index represents the overall _______ level of customer.                                          

Related Post

In departmental line organization all the levels are divided into ______ Department.

Basics of Management BOM 6th Semester May 2019 Diploma Solved Paper Click Here

Departmentalization
      

work culture
    

job satisfaction
     

Salient features of minimum wages act.
      

Advertisement
     

Selling and marketing.
    

meaning of patent?

Basics of Management BOM 6th Semester May 2019 Diploma Solved Paper Click Here

Basics of Management BOM 6th Semester May 2019 Diploma Solved Paper

Explain the concept of total quality management.

explains the operation and benefits of TQM.

Leadership and different styles of leadership.

Comparison between leader and manager.

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