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Basics of Management BOM 6th Semester May 2017 Diploma Paper

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Basics of Management BOM 6th Semester May 2017 Diploma Solved Paper

                                    SECTION-A

Q1. a) Fill in the Blanks.                                             10×1.5=15

        a) Who was the father of scientific management?   Sol.Frederick Winslow Taylor (F.W.Taylor)
        b) IPR stands for Intellectual Property Rights .
        c) TQM stands for Total Quality Management .
        d) CRM stands for Customer Relationship Management.
        e) NPV stands for Net Present Value .
        f) IRR stands for Internal Rate of Return .
        g) JIT stands for Just in Time.
        h) HRD stands for Human Resource Development.
        i) A systematic care of machines and equipments is known as __________
        j) The taxes which are paid to the Government directly by an assesses are called ___________
       k) Labour welfare is concerned with the welfare of __________
       l) ________ inspires people to give their best performance.
      m) _________ is the activity of influencing people to strive willingly for attainment of group objectives.
     n) Positive attitude person always think _________
     o) _________ is the process of getting people together to accomplish the desired goal.
      p) Planning, organizing, directing, staffing, controlling is the function of  __________
     q) __________ is the process of looking ahead.

                                  SECTION-B

Q2. Attempt any five questions.                                                                    5×6=30

       a) What do you understand by customer satisfaction?
       b) What are differences between Marketing and Selling?
       c) Explain types of incentives?
       d) What is the difference between Leader and Manager?
       e) Describe the qualities of a good leader in detail?
       f) Explain the factors which affect motivation?
       g) Describe the need of professional ethics?
       h) Describe the concept of Departmentalization and its advantage?

                                   SECTION-C

Q3. Attempt any three questions.                                                      3×10=30

         a) Explain Maslow’s Need Hierarchy Theory of Motivation in detail.
         b) Define method for good Customer Relationship Management.
         c) Describe advertising media in detail.
         d) Describe the importance of healthy work culture in organization.
         e) Define Management and its functions in detail.

Frederick Winslow Taylor (F.W.Taylor)
        

IPR stands for Intellectual Property Rights .
        

TQM stands for Total Quality Management .
        

CRM stands for Customer Relationship Management.
        

NPV stands for Net Present Value .
       

IRR stands for Internal Rate of Return .
        

 JIT stands for Just in Time.
        

HRD stands for Human Resource Development.
        

A systematic care of machines and equipments is known as __________
        

The taxes which are paid to the Government directly by an assesses are called ___________
       

Labour welfare is concerned with the welfare of __________
       

 ________ inspires people to give their best performance.
      

 _________ is the activity of influencing people to strive willingly for attainment of group objectives.
     

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Positive attitude person always think _________
     

 _________ is the process of getting people together to accomplish the desired goal.
      

Planning, organizing, directing, staffing, controlling is the function of  __________

__________ is the process of looking ahead.

Basics of Management BOM 6th Semester May 2019 Diploma Solved Paper Click Here

Differences between Marketing and Selling

Types of incentives 

The difference between Leader and Manager 

Qualities of a good leader in detail

Factors which affect motivation

Need of professional ethics 

Concept of Departmentalization and its advantage

Basics of Management BOM 6th Semester May 2017 Diploma Solved Paper Click Here

Basics of Management BOM 6th Semester May 2017 Diploma Solved Paper

Maslow’s Need Hierarchy Theory of Motivation in detail.

method for good Customer Relationship Management.

Advertising media in detail.

Importance of healthy work culture in organization.

Management and its functions in detail.

Basics of Management BOM 6th Semester May 2017 Diploma Solved Paper Contact Us
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